Shipping Policy

All orders are processed within 2-3 days. Standard Shipping arrives within 4-7 days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Standard Shipping is available for orders with delivery addresses within the continental US, Hawaii, and Alaska.

We do not currently ship outside of the U.S.

Return & Exchange Policy

At Purely Optimal, we stand behind the quality of our products and we are 100% dedicated to your complete satisfaction and optimal health.

If you're not satisfied with your purchase for any reason, you have a full 30 days from the date of purchase to return it for a full refund. Simply send an email to support@purelyoptimal.com with a brief description of your experience with the product, and with "Refund Request" in the subject line. We'll be happy to issue a full refund. If you have your Order #, please include it in the email to expedite the support process.